Privacy Statement

Information we collect about you and how we use it.

Who we are

At Hillside Studio we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Hillside Studio is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy provides information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

Website Cookies

We use cookies and similar tools across our websites to improve their performance and enhance your user experience.

What Are Cookies?

Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit an Hillside Studio website. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.

What Do We Use Cookies For?

We use cookies to make the website easier to use. Cookies may also be used to help speed up your future activities and experience on our websites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content. We cannot identify you personally from this information.

What Types of Cookies Do We Use?

Two types of cookies may be used on the Hillside Studio website - "session cookies" and "persistent cookies". Session cookies are temporary cookies that remain on your device until you leave the website. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings).

Some of the pages you visit may also collect information using pixel tags (also called clear gifs) that may be shared with third parties which directly support our promotional activities and website development. For example, website usage information about visitors to Hillside Studio websites may be shared with our third party advertising agency to better target Internet banner advertisements for our websites. The information is not, however, personally identifiable, although it could be linked to your personal information.

Do We Use Third Party Cookies

We use a number of suppliers that may also set cookies on your device on our behalf when you visit the Hillside Studio websites to allow them to deliver the services they are providing.

When you visit Hillside Studio websites you may receive cookies from third party websites or domains. We endeavour to identify these cookies before they are used so that you can decide whether or not you wish to accept them. More information about these cookies may be available on the relevant third party's website.

How Can I Control or Delete Cookies?

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings:

  • For the Chrome web browser, please visit this page from Google:
  • For the Internet Explorer web browser, please visit this page from Microsoft:
  • For the Microsoft Edge web browser, please visit this page from Microsoft:
  • For the Firefox web browser, please visit this page from Mozilla:
  • For the Safari web browser, please visit this page from Apple:
  • For any other web browser, please visit your web browser's official web pages.

If you disable the cookies that we use, this may impact your experience while on any Hillside Studio website, for example you may not be able to visit certain areas of an Hillside Studio website or you may not receive personalised information when you visit an Hillside Studio website.

If you use different devices to view and access any Hillside Studio website (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

Where Can I Find More Information About Cookies?

You can learn more about cookies and the following third-party websites:

  • AllAboutCookies:
  • Network Advertising Initiative:

Google Analytics

When someone visits Hillside we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for the following: to tell you about stuff you've asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you're happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

Access to your personal information

If you are a registered Hillside Studio user you can update your personal information at any time by logging in and going to your account settings.
If you are not a registered Hillside Studio user you are still entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer via the contact form.

Changes to this Privacy Notice

This privacy statement was last updated 10th September 2018

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Some kind words from our lovely clients

Web design, development and marketing in Tunbridge Wells, Kent by Hillside Studio
Julien B Evolving Sound

Great communication, fantastic service, very knowledgeable. Highly recommended.

Web design, development and marketing in Tunbridge Wells, Kent by Hillside Studio
Mark O Techtick

Exceptional. Technically very knowledgeable and commercially aware. We are delighted with the outcome and it was a painless process. We would recommend without hesitation.

Web design, development and marketing in Tunbridge Wells, Kent by Hillside Studio
Juliet L Eco Collective

I'm very glad to have found someone so knowledgable and easy to talk to!